TeamHeadquarters Provides

Consolidated IT Work Management

  • Make informed business decisions
  • Integrated data from all areas of IT work provides the information you need to make informed business decisions.
  • Experience a decrease in administration activities
  • Spend less time doing administration and more time on incidents, problems, tasks and operations.
  • Improve customer satisfaction
  • Communicate easier with a customer self service portal; include customers on tickets and tasks as resources.
  • Mature your IT organization
  • An integrated system allows for formalization of IT through ITSM, ITIL and PMBOK.
  • Demonstrate organizational governance
  • Encourage process adoption and reduction in errors. Audit projects tasks, support and problem incidents and operational tasks.

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